Supplier Survey FAQs
 

All returned materials must have a Returned Materials Authorization (RMA) number issued by Measurement Specialties.

• This authorization is valid for a period of 30 days.

• Returns at the customer convenience are limited to standard, catalog items, and are subject to a $100 or 15% restocking fee, whichever is greater, excluding freight charges.

• Returned materials for Quality Complaints will be evaluated by the quality department and a credit issued when the complaint is approved.

• Customer specific products may not be returned except for Quality Complaints or MSI error.
   

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